Privacy Policy

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including your name, company name, job title, email address, telephone number, and any information included in a message, service inquiry, request for proposal, employment inquiry, or other communication you submit to us.

If you apply for a position or contact us regarding employment, we may also receive information contained in your resume, application, or related materials. If our careers page directs you to another website or service, that provider may collect your information under its own privacy policy.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies. This information may include your Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, links selected, and the date and time of your visit.

We may use analytics services to better understand website traffic, visitor activity, and website performance. These providers may use cookies or similar technologies according to their own privacy policies.

How We Use Information

We may use the information we collect to:

• Respond to questions, service inquiries, and requests for proposals
• Communicate with current and prospective clients, partners, suppliers, and job applicants
• Provide and improve our aviation support services
• Operate, maintain, secure, and improve our website
• Understand how visitors use our website
• Evaluate employment inquiries and applications
• Maintain business records and protect our legal rights
• Comply with applicable laws, regulations, and legal processes

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze traffic, and improve the visitor experience. You may adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.

If we use a cookie consent tool, you may also manage available choices through that tool.

Embedded Content and Third Party Services

Our website may contain embedded videos, maps, social media content, or other features provided by third parties, including YouTube. These third parties may collect information about your device and your interaction with their content, particularly if you are signed in to an account with that provider.

Our website may also contain links to external websites. Flightline Support Group is not responsible for the privacy, security, or content practices of websites or services operated by others. We encourage you to review their privacy policies before providing personal information.

How We Share Information

We may share information with trusted service providers that assist us with website hosting, analytics, communications, information technology, recruiting, security, or other business operations. These providers are authorized to use information only as needed to perform services for us or as otherwise permitted by law.

We may also disclose information:

• When required by law, court order, or legal process
• To protect the rights, property, safety, or security of Flightline Support Group, our clients, website visitors, or others
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
• With your direction or consent

We do not sell personal information for monetary compensation.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and legal records, resolve disputes, enforce agreements, and comply with applicable law. The retention period may vary depending on the nature of the information and why it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

You may ask us to update or correct personal information you have provided, or request that we delete it, subject to applicable legal and business record requirements.

Depending on where you live, you may have additional rights under applicable privacy law, including the right to request access to, correction of, or deletion of personal information, or to obtain information about how it is used or disclosed. You may also have the right to appeal a decision regarding a privacy request.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right provided by applicable law.

Children’s Privacy

Our website and services are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

Visitors Outside the United States

Flightline Support Group is based in the United States. If you access our website from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update means that you acknowledge the revised policy.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us.